Privacy policy

PRIVACY POLICY

Last updated: July 17, 2026

This Privacy Policy explains how Volt Edge collects, uses, and protects information provided through volt-edge.shop.

Volt Edge is operated by CHELAN SOLUTIONS LLC.

Information We Collect

We may collect information such as:

Name, email address, telephone number, and shipping address;
Order history and customer support communications;
Device information, browser type, IP address, and website activity;
Payment confirmation and transaction information.

Payment information is processed by authorized payment providers. Volt Edge does not normally receive or store complete credit card numbers.

How Information Is Used

Information may be used to:

Process payments, fulfill orders, and provide delivery updates;
Respond to questions, returns, refunds, or warranty requests;
Detect fraud, abuse, security threats, or unauthorized transactions;
Improve website performance and customer experience;
Send marketing communications when permitted by law.

Service Providers

We may share necessary information with companies that support our operations, including Shopify, payment processors, fulfillment providers, shipping carriers, analytics services, and fraud-prevention providers.

These providers receive only the information reasonably required to perform their services.

We do not sell personal information in exchange for money.

Cookies

Our website may use cookies and similar technologies for checkout functionality, preferences, security, analytics, and advertising measurement.

Browser settings can be used to block cookies, although doing so may affect website features.

Data Retention and Security

Information is retained for as long as reasonably necessary to complete transactions, comply with legal obligations, resolve disputes, and protect our business.

Although reasonable safeguards are used, no online system can guarantee absolute security.